Bernard T. Ferrari, the author of Power Listening: Mastering the Most Critical Business Skill of All , argues that peole often don’t see or know how to find critical information, even when it is available. This is due to poor listening skills. This often results in failing to properly frame or assess an issue, with possibly dire consequences.
To improve your listening skills, you must first figure out exactly what is keeping you from seeking and hearing the information you need. Bernard describes six of the more common archetypes of bad listeners.
To find out what kind of listener you are, click HERE.